Description
Note: this webinar is the second of a 2-part series. You can save 10% by purchasing both webinars together.
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Learn how to manage poor performance fairly, confidently, and in full compliance with the law. This webinar gives you the practical steps and legal know how to address issues early and protect your organisation
This webinar will guide you through how to manage poor performance through a fair process that complies with the law.
Do your staff work at the wrong level, make too many mistakes, or miss deadlines? Have you lost clients due to poor attitude, or had complaints from colleagues?
If you want a productive team, underperformance must be addressed early before it impacts colleagues, customers and clients. Yet many managers avoid formal processes for fear of getting it wrong.
In this practical and engaging webinar, you will learn how to manage underperformance and, where necessary, exit employees lawfully and with confidence. We focus on both the legal requirements and the practical steps involved.
Our employment lawyer, Julia Shallcrass of KiwiBoss, will guide you through your obligations and help you reduce the risk of personal grievances.
This webinar is designed for managers, HR professionals and advisers, including lawyers and accountants.
You will learn how to:
- Identify and address poor performance early
- Follow a fair and legally compliant process
- Avoid common legal pitfalls
- Give warnings and manage the process with confidence
- Exit employees for poor performance when required
- Handle complex situations, including stress and mental health
Through case law and real-world examples, you will gain the confidence to manage performance issues effectively.
LEARNING OUTCOMES
This practical webinar will give attendees the skills to:
- Recognise when to begin formal performance management processes
- Distinguish between poor performance and misconduct
- Set clear goals through Performance Improvement Plans
- Conduct performance management meetings with confidence
- Issue warnings and exit employees where required
- Handle sensitive issues, including stress and mental health
- Reduce legal risk by following a fair and reasonable process
SUITED TO
This webinar is designed for people managers, HR professionals, employers, team leaders and business owners who need practical guidance on addressing and managing poor performance.
It is also valuable for advisers, including lawyers and accountants, who support clients with employment processes.
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PRESENTER
Julia Shallcrass, Director and Lawyer/Employment Law Educator, KiwiBoss Limited
Julia is an employment and privacy lawyer with over 17 years of experience in legal education. As founder of KiwiBoss, she helps HR professionals, managers, and leaders navigate workplace challenges while ensuring compliance with employment laws. Known for her practical and engaging training style, Julia delivers in-house and public courses both virtually and across New Zealand. KiwiBoss training helps participants develop clear, actionable strategies for improving productivity. She’s also an employment columnist for the NZ Herald and was named one of NZ Lawyer’s Elite Women in 2024 for her contributions to the profession. To explore KiwiBoss training opportunities and stay updated on upcoming courses and webinars, visit Kiwiboss.co.nz.