Description
Learn practical skills and strategies to lead with clarity, empathy, and confidence in high pressure environments
Leading a team in professional services often means balancing high standards, tight timeframes, and growing expectations, while supporting people with varying levels of experience and confidence.
This practical webinar explores how to lead with greater clarity, empathy, and candour, without slipping into micromanagement. Drawing on coaching-based leadership principles, it highlights the role of self-awareness in effective leadership and shows how empathy and clear communication can strengthen trust, accountability, and performance. You’ll learn how to have more effective conversations, ask better questions, and create the conditions for people to think, learn, and take responsibility.
Designed for busy professionals, this session focuses on skills you can apply immediately to build trust, grow capability, and lead with confidence in complex, high-pressure environments.
LEARNING OUTCOMES
- Increase self-awareness of how their leadership style impacts others
- Regulate themselves under pressure to lead with greater steadiness and clarity
- Use empathy and interpersonal skills to build trust and effective working relationships
- Lead with greater presence and confidence in everyday interactions
- Give clear, candid feedback and manage difficult conversations without micromanaging
- Apply coaching-based skills to grow people, capability, and accountability
SUITED TO
Professionals in professional services including partners, managers, and team leaders with responsibility for leading or developing others.
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PRESENTER
Maya Nova, Director, Mindbalance
Maya Nova is an international speaker, leadership coach, and mindful and adaptive leadership specialist with with experience spanning almost two decades supporting individuals, teams, and organisations to develop emotional intelligence, resilience, and leadership capability. Her work focuses on helping professionals navigate complexity, pressure, and change with greater clarity, steadiness, and integrity.
Known for her grounded and practical approach, Maya translates reflective insight into everyday leadership skills that support sustainable performance in demanding environments. Her clients include PwC, ANZ, TVNZ, CAANZ, Auckland Council, and the University of Auckland.