Description
Practical strategies to assess and resolve personal grievances while reducing legal risk.
Receiving a personal grievance can be challenging, whether you're managing it within your own organisation or advising employer clients. The decisions you make in the early stages can significantly influence legal risk, workplace relationships and the eventual outcome.
This practical webinar provides a clear framework for managing personal grievances from receipt through to mediation. You'll learn how to assess the merits of a claim, identify legal and commercial risks, and choose the most appropriate resolution strategy.
Join employment lawyer Julia Shallcrass for this practical 90-minute webinar and gain real-world insights, practical examples and strategies you can apply immediately.
Whether you're an HR professional, employment lawyer, employment relations adviser or manager, this webinar will help you make better decisions with confidence. You'll leave with practical strategies to resolve personal grievances while protecting the employer's position.
Key topics include:
- Understand the main types of personal grievances, including unjustified dismissal and unjustifiable disadvantage
- Recognise early warning signs and respond appropriately
- Assess legal risks, the merits of a claim and practical resolution options
- Prepare for mediation and negotiate effective outcomes
- Protect the employer's position through settlement terms and agreements
- Reduce legal risk and avoid common employer mistakes
LEARNING OUTCOMES
By the end of this webinar, attendees will be able to:
- Recognise the main types of personal grievances and identify early warning signs before issues escalate.
- Respond appropriately when a personal grievance is raised while meeting good faith and procedural obligations.
- Assess the merits of a claim, identify legal risks, and evaluate practical options before deciding how to proceed.
- Prepare confidently for mediation and apply practical negotiation strategies to achieve effective, low-risk outcomes.
- Protect the employer's position by understanding common settlement terms, Records of Settlement, and key settlement considerations.
- Apply practical strategies to reduce legal risk, avoid common mistakes, and achieve better outcomes for employers.
SUITED TO
This webinar is designed for HR professionals, employment lawyers, employment relations advisers, business owners, managers, supervisors and team leaders responsible for responding to employment issues and workplace disputes.
Suitable for organisations of all sizes, this webinar provides practical, employer-focused guidance for resolving personal grievances fairly, confidently and with reduced legal risk.
PRESENTER
Julia Shallcrass, Director, KiwiBoss
Julia is an employment and privacy lawyer with over 17 years of experience in legal education. As founder of KiwiBoss, she helps HR professionals, managers, and leaders navigate workplace challenges while ensuring compliance with employment laws.
Known for her practical and engaging training style, Julia delivers in-house and public courses both virtually and across New Zealand. KiwiBoss training helps participants develop clear, actionable strategies for improving productivity.
She’s also an employment columnist for the NZ Herald and was named one of NZ Lawyer’s Elite Women in 2024 for her contributions to the profession. To explore KiwiBoss training opportunities and stay updated on upcoming courses and webinars, visit kiwiboss.co.nz.
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