Description
To negotiate without understanding emotion is to negotiate blindfolded – learn practical strategies to understand emotional dynamics, navigate gender influences, and achieve stronger negotiation outcomes.
A practical webinar for anyone involved in negotiation regardless of previous experience. Emotion is present in almost every negotiation and mediation. A practical webinar designed to give you an advantage.
You will learn how:
- Gender difference and emotion are intertwined and really do matter when negotiating
- How behaviours influence and determine the emotions we feel
- The impact of different emotions on our thinking
- How to help deflect and change some emotional responses
LEARNING OUTCOMES
A good knowledge of how different emotions can impact decision making and change the outcome.
SUITED TO
All professions engaged in negotiation.
PRESENTER
Professor Phillip Green
Author and co-author of texts on negotiating, mediating and arbitrating, Phillip was Adjunct Professor and Director of the Massey University Dispute Resolution Centre. He is a recognized authority on the interaction between emotion and negotiation, lecturing on this topic in Australia, the States and NZ.