Performance Managing the GM/CEO 2024


What every SME director must know to manage GM/CEO performance safely and effectively

Learn what every board member needs to know to safely and effectively manage the performance of the GM/CEO, this webinar also serves as a refresher of best practice performance management for board members and human resource advisors to the board, with case illustrations.
Learning includes:

  • Distinguishing between appreciation, coaching and evaluation
  • The continuous process of improving GM/CEO performance
    • Setting and agreeing strategic (organisational) and individual (operational) goals for the GM/CEO
    • Ensuring GM/CEO’s targets are aligned to the organisation’s strategic goals as well as annual business plan objectives, PD, etc.
    • Meaningful, transparent communication and collaboration feedback
    • Planning performance activities to achieve the goals
    • Developing knowledge, skills and abilities
    • Reviewing and assessing progress
    • Measures and indicators
  • Requirements of Good Faith dealing
  • The Justification Test
  • Standard of proof
  • Withdrawal of dismissal
  • Dismissal for cause

This webinar does NOT include:

  • Redundancy
  • Resignation and Apparent Resignation
  • Dismissal for illness or incapacity (referred to)
  • Abandonment
  • The Managed Exit (referred to)


Attendees will gain an understanding:

  • How to align organisation’s goals and values with performance measures and indicators
  • The process is neither quick nor easy
  • When to take legal advice
  • The difference between appreciation, coaching and evaluation
  • Following performance management procedures for the GM/CEO
    • Setting SMART objectives
    • Agreeing personal development plan
    • Review and update role description
    • Tracking progress
    • Taking in the GM/CEO’s views and ideas
    • Giving regular evaluation feedback
    • Mitigate obstacles and coaching
    • Review achievements, identify learnings
    • Agree further actions by both parties and deadlines
  • Duties of the employee
  • The consequences of getting it wrong


Current and aspiring directors, trustees, governors, society officers, and those acting as human resources advisors, company secretaries and professional advisors to SME boards.


Dr Karen Martyn, Governance Advisor, DocMartyn Ltd.


1.25 CPD Hours

  • May 02
    • $195.00 excl. GST
    Thu, 10:30 AM NZST - Thu, 11:45 AM NZST Online
    • $195.00 excl. GST

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Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.


All registrants to a live webinar will automatically be sent a recording at the end of that week along with a full transcript of the webinar, regardless of whether you attended or not.

Sole practitioners

A discount on webinars is available for sole practitioners. Please contact us at NZ‑ to confirm eligibility.