Description

The past year or so has provided many challenges. Professional advisers as well as small & medium enterprises have been in the hot seat to understand new fast-tracked legislation, dramatically different economic environment, and help clients under pressure.

Business and advisory have stepped up and acted with a sense of urgency and a duty of care. They have often done a great deal more work for troubled clients. However, client payments aren’t always keeping up and invoices are running late. Every professional knows that cash is king, but no-one wants to damage long standing relationships.

In this practical webinar, you will discover how to:

• Have a courageous conversation with your client with grace and ease
• Strengthen your relationship with your client
• Use one (or more!) of seven effective strategies that help bring your client payments current
• Use these same strategies to help your clients with their own cash flow situation

Attendees will receive a handy script summary as a ready reference for your very next meeting.

ORIGINAL BROADCAST DATE

21 October 2021

LEARNING OUTCOMES

Attendees will leave this webinar with:

• Simple scripts with appropriate language for courageous conversations
• Strategies to encourage clients to pay their outstanding invoices and ensure that new work is paid in a timely manner
• The confidence to manage your own cashflow with grace and ease

SUITED TO

This is a practical webinar suited to SME, accountants, financial, legal professionals and other advisers who want practical strategies to encourage their clients to pay their late invoices.

PRESENTER

Dr Abbie Widin, Principal, Go To Market Co