How Anger Changes Our Thinking 2021 - 25 May 2021 (On Demand)


Anger becomes the silent decision maker sabotaging how you think and negotiate. Here is what to do about it

A webinar to benefit the young to the most seasoned professional, will take you through the most extraordinary ways in which anger affects how we think without our even appreciating that it is happening.

So often we are called on to negotiate in the presence of an angry client or angry negotiators on the other side of the table. You will be given insights into what is happening in the mind of the angry person and how anger will influence the negotiated outcomes, both for you and the opposing side. You will be advantaged in negotiating by having and understanding this knowledge about the silent decision maker and in learning some effective interventions to add to your toolkit.

The knowledge is relevant to having to deal with any angry person.


25 May 2021


You will up your game as a negotiator whatever your profession and regardless of your depth of experience.


All professionals who want to improve their effectiveness when negotiating, and when having to deal with angry people.


Phillip Green, Mediator, Chartered Arbitrator, and Barrister

1.25 CPD Hours

  • On Demand Event
    • $195.00 excl. GST
    Complete online in your own time (Self-paced)
    • $195.00 excl. GST

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Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.


All registrants to a live webinar will automatically be sent a recording at the end of that week along with a full transcript of the webinar, regardless of whether you attended or not.

Sole practitioners

A discount on webinars is available for sole practitioners. Please contact us at NZ‑ to confirm eligibility.