Managing Difficult and Toxic Employees 2020 - 22 September 2020 (On Demand)


Preventing Costly Problems in Business

2020 has been hard enough without having to manage difficult and toxic employees.

Difficult employees often upset staff and customers, and significantly affect the bottom line. Toxic employees can destroy a business’s reputation and lead businesses into bankruptcy through bullying and theft.

It is estimated that one toxic employee can cost an organization around $100,000 per year, through huge losses of productivity, high staff turnover, and theft.

Unfortunately, most businesses do not know what to look for or how to address these issues effectively.

One reason toxic employees are so tough to spot is they are often productive in their roles, despite reducing their co-workers’ productivity.

We will show you the differences between toxic and difficult employees, and exactly how to resolve the situation in the most effective way possible. In this engaging webinar, find out:

  • How to identify difficult or toxic behaviours in recruitment
  • Factors that make someone likely to engage in toxic behaviour
  • The disastrous effects of toxic behaviour on an organisation
  • How to address toxic behaviour and difficult employees and the legal implications
  • Manage conflict in the workplace and difficult behaviours


22 September 2020


In this webinar you will discover how to:

  • Identify the profile of a toxic employee vs difficult employee
  • Consider ways to avoid hiring toxic employees
  • Detect toxic behaviour before it gets out of hand
  • Know how to address toxic behaviours in the workplace and exit staff
  • Manage conflict between staff and difficult behaviours


Business Owners, CEOs, Managers, Human Resource Professionals, Team Leaders, anyone who employs or manages staff across every profession and industry, including government, education, law, accounting, construction, government, and hospitality.


Michael Hempseed, Managing Director, Employee Solution Service Ltd

Julia Shallcrass, Employment Lawyer and Educator, KiwiBoss Ltd

1.5 CPD Hours

  • On Demand Event
    Complete online in your own time (Self-paced)
    • $215.00 excl. GST

Coming Soon

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Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.


All registrants to a live webinar will automatically be sent a recording at the end of that week along with a full transcript of the webinar, regardless of whether you attended or not.

Sole practitioners

A discount on webinars is available for sole practitioners. Please contact us at NZ‑ to confirm eligibility.