Effective Business Communication 2019 - 6 March 2019 (On Demand)


Why do so many expensive and embarrassing mistakes happen in business? It’s often because of poor communication.

Using words is easy, but speaking in a way that people can clearly understand you and will want to listen is a rare skill. Most of us think we are great communicators but the reality is most of us have room to improve.
Workplaces with effective communication will always operate more efficiently and be more profitable than those with poor communication.

Everyone in the workplace can improve their communication.
This webinar will help you to understand the psychology behind human communication and why it so often goes very wrong and how to fix it. You will gain some powerful tools to greatly improve communication in your workplace.


This webinar will look at the following areas…

  •  How to ensure that people have understand what you mean and can follow your instructions.
  •  Communication to large groups over several sites.
  •  Why is so much information lost in emails?
  •  Understand how stress and information overload often cause communication breakdowns.
  •  Why some people take messages the wrong way.
  •  Effective layouts of written work to increase comprehension.
  •  Effective meetings where people don’t lose the will to live.
  •  Understanding why people struggle to process complex and difficult information.
  •  How to address reoccurring communication issues.


All business professionals, HR, managers, owners, and all employers.


Michael Hempseed, , Managing Director Employee Solution Service.



1.5 CPD Hours

  • On Demand Event
    Complete online in your own time (Self-paced)
    • $210.00 excl. GST

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Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.


All registrants to a live webinar will automatically be sent a recording at the end of that week along with a full transcript of the webinar, regardless of whether you attended or not.

Sole practitioners

A discount on webinars is available for sole practitioners. Please contact us at NZ‑learning@wolterskluwer.com to confirm eligibility.