Becoming a Trusted Advisor to clients and customers takes effort. Often companies build strong client relationships over time, however, they do not have a structured approach to engaging with clients.
Being intentional about how you plan for, execute, and manage client interactions is essential to success. This 60-minute webinar covers the stages of the Trusted Advisor process, detailing important steps that are needed to engage well with new and existing clients.
The webinar will cover the following:
This webinar is at an introductory level and provides an overview of Trusted Advising. Attendees will review practical steps to an advising process and be introduced to some theory around effective communication. Skills can be applied to professional service firms ranging from small to large.
26 February 2019
Suited to accountants, lawyers and other professional services firms where preparing for client interactions is important. Suited to all levels of business while targeted at those who have regular client interactions
Leigh Parker, Business Development Consultant, 6 Degrees Executive Development Ltd
1 CPD Hour