Understanding and Working with Challenging Leaders 2018 - 24 October 2018 (On Demand)


Great leaders are an asset to any organisation. Great leaders are relatively rare and often employees and other leaders need to work with difficult and challenging leaders.

Sometimes these issues can be caused by someone being promoted above their competence, high stress in the workplace, a leader being asked to juggle conflicting expectations, or the person just not being suited to leadership.

In this webinar you will learn a number of different tools that can help avoid negative conflict in the workplace. In some cases, you may be able to become a leader’s greatest asset.

We will answer questions to help you work alongside difficult and challenging leaders, including:

  • What do you do if there is conflict within management or governance? 
  • How do you see things from a leader’s viewpoint? 
  • How do you cope with a manager who is not listening or not supporting you? 
  • How do you cope if you are given poor instructions? 
  • How do you manage issues such as workflow or conflict within an organisation? 
  • How can you communicate with difficult and challenging leaders? 
  • What do you do if you are bullied by your leader? 
  • What complaints procedures and policies are useful? 
  • When do you need to consider changing jobs?


  • Attendees will be able to identify challenges leaders may face.
  • Attendees will be able to improve the way they communicate with leaders.
  • Attendees will be able to see things from a leader’s point of view.
  • Attendees will be able to identify policies and complaints procedures that can assist in working with leadership.
  • Attendees will understand what behavior is changeable and what is not.


24 October 2018


HR professionals, managers, owners, and all employees who work for and alongside leaders.


Michael Hempseed, Managing Director Employee Solution Service & Julia Shallcrass, Director, Kiwiboss Ltd.

1.25 CPD Hours

  • On Demand Event
    Complete online in your own time (Self-paced)
    • $190.00 excl. GST

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Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.


All registrants that do not log into the live webinar are automatically sent a recording either later the same day or early the next business day.

If you did log in and wish to view again simply drop us a line at NZ‑learning@wolterskluwer.com and we’ll be happy to send it to you via email.

Sole practitioners

A discount on webinars is available for sole practitioners. Please contact us at NZ‑learning@wolterskluwer.com to confirm eligibility.