Managing Difficult and Toxic Employees 2018

Description

Preventing costly problems in business

Difficult employees often upset staff and customers, and significantly affect the bottom line.

Toxic employees can destroy business reputation, and lead businesses into bankruptcy with bullying and theft.

It is estimated that one toxic employee can cost an organization around $100,000 per year, through huge losses of productivity, high staff turnover, and theft.

Unfortunately, most businesses do not know what to look for or how to address difficult or toxic employees.

One reason toxic employees are so tough to spot is they are often productive in their roles, despite reducing their coworkers’ productivity.

We will show you the differences between toxic and difficult employees, and exactly how to resolve the situation with minimal losses and stress. In this engaging webinar, find out:

  • How to identify difficult or toxic behaviours in recruitment 
  • Factors that make someone likely to engage in toxic behaviour 
  • The disastrous effects of toxic behaviour in an organisation 
  • How to address toxic behavior and difficult employees and the legal implications 
  • Manage conflict in the workplace and difficult behaviours

LEARNING OUTCOMES

In this webinar you will discover how to:

  • Identify the profile of a toxic employee vs difficult employee
  • Consider ways to avoid hiring toxic employees
  • Detect toxic behaviour early to reduce the risk of other staff engaging in toxic behaviour
  • Address toxic behaviours in the workplace and exit staff
  • Manage conflict between staff and difficult behaviours

SUITED TO

Business Owners, CEOs, Managers, Human Resource Professionals, Team Leaders, anyone who employs or manages staff across every profession and industry, including government, education, law, accounting, construction, government, and hospitality.

PRESENTER

Michael Hempseed, Managing Director, Employee Solution Service Ltd

Julia Shallcrass, Employment Lawyer and Educator, Kiwiboss Limited

1.5 CPD Hours

  • Jul 25
    Wed, 2:30 PM NZST - 4:00 PM NZST Online
    • $210.00 excl. GST

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One-connection-one-fee

Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.

Sole practitioners

A discount on webinars is available for sole practitioners. Please contact us at NZ‑learning@wolterskluwer.com to confirm eligibility.