The litigious client 2018 - Keeping yourself safe - 5 July 2018 (On Demand)


The client from hell! Signs, symptoms and how to protect yourself

At least once or twice in your career you will meet a litigious client. If you become their target you will lose weeks and months of time justifying your actions or non-action to the NZ Law Society/CA ANZ and/or other professional bodies.

The first section of this webinar is designed to help you recognize the risks, the signs and symptoms to better protect yourself against future complaints. The second dovetails into the first and looks at the games clients play and how best to respond.


You will learn to understand the risks, signs, symptoms of a potential litigious litigant, how to protect yourself and how best to respond to them.

You will be introduced to some of the games clients play and again will learn how best to manage yourself and protect yourself from party regret and anger.


7 July 2018


This webinar is ideal for lawyers, advocates, accountants, legal executives, personal assistants and other professionals who come into regular client contact and can be exposed to the risk of conduct complaint.


Phillip Green, Mediator, Arbitrator & Barrister, Phillip D Green

1.25 CPD Hours

  • On Demand Event
    Complete online in your own time (Self-paced)
    • $190.00 excl. GST

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Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.


All registrants that do not log into the live webinar are automatically sent a recording either later the same day or early the next business day.

If you did log in and wish to view again simply drop us a line at NZ‑ and we’ll be happy to send it to you via email.

Sole practitioners

A discount on webinars is available for sole practitioners. Please contact us at NZ‑ to confirm eligibility.