Questioning - the secret art of finding out why your customer will say yes 2017 (On Demand)
The problem with the superficial questions we ask now and why it is costing us fees and losing us clients.
The quality of your questions will determine the quality of your business.
All too often we think we know the answer and assume this client is the same as that client…so we do not ask the extra deeper questions that will help build the relationship, convince them to change accountants or lawyers and find the real motivations that will have them take action.
This is a practical webinar for all companies of all sizes and for newer and experienced practitioners alike.
In this revealing webinar you will discover;
- How to gain deeper insights into your clients motives than you have ever had.
- The proven questioning formula that works EVERY time and has made accountants so busy they are turning away business.
- The 3 never asked questions that change everything and uncover missed opportunities and problems.
- How to use questioning as an objection handling tool.
- How to uncover the true reasons a client will change to use your business.
- How to uncover hidden agendas and objections before they become a problem
- How to create the open and honest conversation that produces long term friend based (profitable) relationships with clients.
Legal and accounting professionals of all experience levels.
ORIGINAL BROADCAST DATE
17 October 2017
Bill James, CEO, 3 Piece Sales
1 CPD hour
On Demand Event
Complete online in your own time (Self-paced)